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IT

New IT Helpdesk


Description
Learn how to use the CTI Helpdesk. Topics include signing in, reporting new problems, requesting new devices, and using the solutions library for quick answers to your questions.

https://helpdesk.conferencetech.com/
Content
  • New IT Helpdesk Instructional Video
  • New IT Helpdesk Test
  • Supplemental Pieces
  • Helpdesk - Home
  • Helpdesk - Solutions
  • Helpdesk - Open Tickets
  • Helpdesk - Service Catalog
  • Helpdesk - New Ticket Creation
Completion rules
  • You must complete the units "New IT Helpdesk Instructional Video, New IT Helpdesk Test"